Shipping policy
We Ship to the U.S. Only
Thank you for shopping with us! Below you'll find important details about our shipping process.
Order Processing
All items are made to order. Please allow 2–7 business days for processing before your order ships.
Shipping Time
Once your order has been fulfilled, estimated delivery time is:
- 3–6 business days within the United States.
Note: Delivery times are estimated and may vary due to carrier delays, weather, or high seasonal demand.
Shipping Rates
Shipping costs are calculated at checkout based on your order details. You’ll see the final shipping cost before placing your order.
Tracking Your Order
When your order ships, you’ll receive an email with a tracking number so you can follow its delivery progress.
Lost or Damaged Packages
If your order hasn’t arrived within 10 business days after it ships, or if it arrives damaged, please reach out to us within 15 days of the estimated delivery date.
We’ll be happy to investigate and offer a resolution.
Multiple Shipments
If your order includes multiple items, they may ship separately. You’ll receive tracking info for each package if applicable.
For any questions or concerns, contact us at wordandvine@gmail.com.