Welcome to Word and Vine! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, please refrain from using our services.

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1. General Information

This website is operated by Word and Vine, LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Word and Vine, LLC. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

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2. Use of Website

By accessing this website, you agree to use it in accordance with all applicable laws and regulations. You may not use our site for any unlawful purpose or in a manner that could damage, disable, or impair the site.

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3. Products and Services

All products are made to order through our fulfillment partner. 

As such:

• Orders are processed immediately and cannot be modified or canceled once submitted.
• Product images are for illustrative purposes; actual products may vary slightly in color or appearance.

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4. Pricing and Payment

All prices are listed in U.S. Dollars (USD) and are subject to change without notice.

Please ensure that all payment information is accurate to avoid delays in processing your order.

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5. Shipping and Delivery

Shipping times vary based on product and destination. While we strive to meet estimated delivery times, we are not responsible for delays caused by shipping carriers or customs procedures. Please ensure your shipping address is correct; we are not liable for orders lost due to incorrect addresses.

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6. Returns and Refunds

Due to the custom nature of our products, we do not accept returns or exchanges for:

• Ordering the wrong size, color, or variant
• Buyer’s remorse

We do accept refund or replacement requests for:

• Products that are misprinted, defective, or damaged in transit to the customer
• Orders lost in transit (as confirmed by the shipping provider)

All claims must be submitted within 15 days of delivery. For more details, please refer to our Refund Policy.

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7. Address Changes and Order Edits

Once an order is placed, it is processed immediately. While we cannot guarantee changes, you may contact us within a short window to request:

• Address modifications
• Order edits (e.g., size changes, item additions)

Please note that once an order has been processed, we cannot make changes.

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8. Promotional Codes

• Only one promotional code can be applied per order.
• We do not apply missed promo codes retroactively.
• Ensure you apply the desired promo code before completing your purchase.

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9. Intellectual Property

All content on this site, including text, graphics, logos, and product designs, is the property of Word and Vine, LLC or its licensors and is protected by copyright and trademark laws. Unauthorized use is prohibited.

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10. User-Generated Content

Users may post comments or reviews on our site. By submitting content, you grant us a non-exclusive, royalty-free license to use, modify, and display your content. You agree not to post content that is defamatory, offensive, or infringes on the rights of others.

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11. Limitation of Liability

To the fullest extent permitted by law, Word and Vine, LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

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12. Governing Law

These terms and conditions are governed by the laws of the Commonwealth of Pennsylvania, United States. Any disputes will be resolved in the appropriate courts of the state and federal courts located in Pennsylvania, United States.

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13. Changes to Terms

We reserve the right to update or modify these terms at any time. Any changes will be posted on this page with an updated revision date.

[Last Update: 05/27/2025]

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14. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

📧 Email: wordandvine@gmail.com
🌐 Website: wordandvine.com